GS Paper II Mains 2019 Question Analysis
- Implementation of Information and Communication Technology (ICT) based projects/programmes usually suffers in terms of certain vital factors. Identify these factors and suggest measures for their effective implementation.
Mains Assignment Question
Implementation of Information and Communication Technology (ICT) based projects / programmes usually suffers in terms of certain vital factors. Identify these factors and suggest measures for their effective implementation. (150 Words)
Subjects : Constitution, Polity & Governance
- Introduction: Highlight the importance of ICT based projects
- Body: Discuss the Challenges in implementing ICT based projects and also suggest measures
- Conclusion: Need to strengthen implementation of E-Governance to promote Good Governance.
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The Government has launched Digital India with a vision to transform India into a digitally empowered society and knowledge-based economy. However, there are a number of implementation challenges in the ICT based projects.
Poor Readiness: India fares poorly in the UN E-Government readiness Index due to poor Telecommunication Infrastructure Index and Human Capital Index. Focus must be on bridging the Digital Divide by enhancing the Rural tele density and imparting digital literacy to the people.
Bureaucratic Resistance: Thebureaucratic resistance due the threat of job losses should be overcome by demonstrating the potential benefits of e-Governance.
Poor Skillsets: Thetechnical and managerial skills have to be improved by focussing on the capacity building of the government employees.
Lack of Business Process Reengineering: As recommended by 2nd ARC, the government departments must undertake BPR to make their procedures more compliant with ICT projects.
Technological solutions: The different technological platforms adopted by the Government has led to problem of coordination. Further, these platforms are hardware specific. These aspects have to be addressed.Further, we need to ensure that the E-governance projects are secure and hence there is a need to strengthen cyber security measures.
Role of Private Sector Neglected: The private sector expertise has to be harnessed through implementation of E-governance projects through PPP.
Local Language content: There is a need to ensure that E-governance projects are also able to support the local languages for the benefit of people.
Lack of Monitoring and Evaluation: Regular monitoring would lead to continuous improvement in the E-Governance projects.
Lack of Integrated Database: As recommended by Economic Survey, there is a need for a single integrated database which is able to provide holistic and complete information about the Indian citizens.
Since the E-governance is considered to be an enabler for Good Governance, the Government must address these implementation challenges at the earliest and ensure greater benefits to its citizens.