GS Paper II Mains 2019 Question Analysis

  • Implementation of Information and Communication Technology (ICT) based projects/programmes usually suffers in terms of certain vital factors. Identify these factors and suggest measures for their effective implementation.

Mains Assignment Question

Implementation of Information and Communication Technology (ICT) based projects / programmes usually suffers in terms of certain vital factors. Identify these factors and suggest measures for their effective implementation. (150 Words)

Subjects : Constitution, Polity & Governance

Answer Approach :
  • Introduction: Highlight the importance of ICT based projects
  • Body: Discuss the Challenges in implementing ICT based projects and also suggest measures
  • Conclusion: Need to strengthen implementation of E-Governance to promote Good Governance.

Chirag Gupta

The idea of bringing information and communication technology into the field of governance is a very advantageous decision but the main issue arises is in the implementation of such projects and the main factors behind these are

  • Digital division : There is a wide gap existing between the applicability of such technology in the urban and rural areas due to lack of proper infrastructure , illiteracy and social attitude.
  • Language barrier : Most of the data are available in English language and in such a diverse country consisting of more than 1652 languages it is difficult to get it avail.
  • Acceptance to change: Most of the people in rural areas find it difficult to accept changes and new habits due to their constant mental attitude
  • Cost of access: With the introduction of internet based government applications people find it difficult to access due to financial burden

What can be done?

  • Projects like Gyandoot to be spread all over the country in order to increase the digital literacy
  • Involvement of prestigious institutions like IIT and IIM in the implementation of ICT based programmes
  • Sensitizing the people on the importance of ICT programmes .
  • Availing data in different languages in order to attract non-english users.
  • By providing free internet packages to the poor people 

ICT programmes can act as a tool for good governance and the government must focus on providing availability , accessibility and affordability to ICT based platforms in order to achieve the target of developed nation.    

Feedback:
Rating :
★★★★★★★★★★ ★★★★★★★★★★
(3/10)

The idea of bringing information and communication technology into the field of governance is a very advantageous decision but the main issue arises is in the implementation of such projects and the main factors  (replace this word  with ‘hurdles  are’) behind these are

  • Digital division : There is a wide gap existing between the applicability of such technology in the urban and rural areas due to lack of proper infrastructure , illiteracy and social attitude. (Your point is good but there is no data back up which can establish the reliability of your view. Mention data/fact/figure from any report/survey/index to show that whatever you are saying is true.)
  • Language barrier : Most of the data are available in English language and in such a diverse country consisting of more than 1652 languages it is difficult to get it avail. (Instead of this you could write that content should be provided in local languages also)
  • Acceptance to change: Most of the people in rural areas find it difficult to accept changes and new habits due to their constant mental attitude. (This point is a weak argument instead you can write about low awareness level among people.)
  • Cost of access: With the introduction of internet-based government applications people find it difficult to access due to financial burden (Weak argument)

 

What can be done?

  • Projects like Gyandoot to be spread all over the country in order to increase the digital literacy (Very good)
  • Involvement of prestigious institutions like IIT and IIM in the implementation of ICT based programmes
  • Sensitizing (Not an appropriate word, you can write ‘Making people aware’) the people on the importance of ICT programmes.
  • Availing data in different languages in order to attract non-english users.
  • By providing free internet packages to the poor people (Already CSC concept is in practice)

ICT programmes can act as a tool for good governance and the government must focus on providing availability , accessibility and affordability to ICT based platforms in order to achieve the target of developed nation. (Conclusion is good but instead of suggesting to achieve the goal of being developed nation it should suggest fulfilment of promises of Good Governance)

 

Overall Feedback:

  • Most of your points are unidirectional and none of the point describes structural shortcomings such as India, poor-prepardness for ICT governance, institutional lacks and role of private sector.
  • Try to cover the topic in wholistic approach and views on every stakeholder of ICT should be given coverage.
  • Implementation of existing programmes is covered in narrow approach(except Gyaandoot). You can cite examples of some of the existing programmes.
  • No government’s step/initiative/programme has been advised to be extended for example Common Service Centres, IRCTC, e-filling of ITR facilitated by NSDL, Door-step delivery of services by Delhi Govt etc.
  • Language and presentation is good but use of flowchart is advised in order to save words.

Add your Answer below

Description

The Government has launched Digital India with a vision to transform India into a digitally empowered society and knowledge-based economy. However, there are a number of implementation challenges in the ICT based projects.

Poor Readiness: India fares poorly in the UN E-Government readiness Index due to poor Telecommunication Infrastructure Index and Human Capital Index. Focus must be on bridging the Digital Divide by enhancing the Rural tele density and imparting digital literacy to the people.
Bureaucratic Resistance: Thebureaucratic resistance due the threat of job losses should be overcome by demonstrating the potential benefits of e-Governance.
Poor Skillsets: Thetechnical and managerial skills have to be improved by focussing on the capacity building of the government employees.
Lack of Business Process Reengineering: As recommended by 2nd ARC, the government departments must undertake BPR to make their procedures more compliant with ICT projects.
Technological solutions: The different technological platforms adopted by the Government has led to problem of coordination. Further, these platforms are hardware specific. These aspects have to be addressed.Further, we need to ensure that the E-governance projects are secure and hence there is a need to strengthen cyber security measures.
Role of Private Sector Neglected: The private sector expertise has to be harnessed through implementation of E-governance projects through PPP.
Local Language content: There is a need to ensure that E-governance projects are also able to support the local languages for the benefit of people.
Lack of Monitoring and Evaluation: Regular monitoring would lead to continuous improvement in the E-Governance projects.
Lack of Integrated Database: As recommended by Economic Survey, there is a need for a single integrated database which is able to provide holistic and complete information about the Indian citizens.







Since the E-governance is considered to be an enabler for Good Governance, the Government must address these implementation challenges at the earliest and ensure greater benefits to its citizens.

Comments